Shravan.ai | Call QA

Calls

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Connected

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Needs review

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KB gaps · wrong person · loops

Time to first reply (p50)

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Billed

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Quality score

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Outcomes

disposition funnel

p50 · p95 across calls

what the bot had to handle

Direction Campaign Disposition Status Needs review only Include test calls

When	Dir	Contact	Status	Disposition	Dur	Lang	Reply p50	Billed	Cost	Q	Flags

Select a row to inspect the transcript, per-turn timings and the recording. Flags mark calls worth a human review.