Support
We pick up too.
Support runs on WhatsApp and email on business days. Live-call issues are treated as urgent at any hour.
hello@shravan-ai.tech
Replies within one business day.
What we cover
Flow changes, knowledge-base updates, number and carrier setup, wallet and billing questions, transcript exports, and anything a caller heard that they should not have.
Live-call incidents
If an agent goes silent or misbehaves on a live line, tell us the call time and the number. We treat it as urgent and reply the same day, weekends included.